Sales
Through telephone calls, we promote your products or services with a profiled database and generate another sales channel within your company
Pay Per Performance
We work on payment per sales campaigns
Lead Generation & Lead Qualification
Lead generation is the process of getting people interested in your product or service in the first place, and lead qualification is the process of determining whether those people are actually good potential customers hoping to make a conversion or sale
Collection
Through calls, emails, or messages on different platforms we ensure full or partial payment of clients behind on their obligations
Appointments
We manage your company’s appointments and administer them by people, areas or departments
Phone Surveys
Through calls to a defined database, we gather information using relevant questions from a sample of people
Political Campaigns
We call people in a defined database to promote a political candidate, or laws, or invite them to vote
Customer Service & CX
We provide through different channels support and assistance given before, during, and after customers purchase a product or service
Answering Services
We answer your calls 24/7 and transfer them to their destination
Tech Support & Help Desk
Through specialized agents, we address the doubts and problems of our clients regarding software, hardware, and procedures
Sales Order Processing
We provide the sequence of actions that a business follows to fulfill a customer purchase. Today, sales order processing is often aided by technology, which ensures that each touchpoint on the seller’s side — from billing to production and logistics
Reservations and Bookings
We provide through different platforms the arrangement your client asks for or needs to have a hotel room, flight tickets, tickets to venues, etc.
Appointment Scheduling
We manage your agendas for your staff, attending appointments and keeping them informed of their meetings day by day
Customer Retention
We work in every interaction with your customers to improve their experience with your company and increase loyalty to your products and services
Live Chat
We serve your customers through live chats, resolving questions or providing information
Social Media Management
We manage and administer your social networks according to your instructions and policy, creating content, and responding to messages or comments from your clients and users
Emails
We carry out email campaigns to your clients or potential leads
Whatsapp & SMS
We send and receive messages to your clients through different platforms, answering their questions
BPO
Outsource nearly any task to a skilled partner to improve internal efficiency and save money
Back Office
Our back office service is made up of agents who support a company’s operations but do not interact directly with its clients. Administrative activities include inventory management, processing sales orders, and onboarding new employee
